Frequently Asked Questions

The FAQ's are spilt across multiple pages to make it quicker to find your answers.

Can I order by telephone or fax?
YES! You can call us Monday - Friday from 09:00 - 18:00 on 01992 503284 (International customers +44 1992 503284) or send us a fax on 01992 553294 (International Customers +44 1992 553294

How do I know you have received my order?
We send an e-mail confirmation of each order, stating the items ordered and the total cost. You should receive the e-mail within 6-24 hours of ordering.

Where can I see a full copy of your T&C for downloads?
You can download a copy of the T&C for downloads here - www.thehardstore.com T&C